The short answer
Before hiring a hurricane shutter installer, identify the contracting business, check applicable licensing and available records, and make the written proposal specific about products, openings, installation and deployment. ServiceFax serves homeowners throughout Florida. Available records vary by business, source and county; statewide service does not mean every source has complete statewide coverage.
Check the installer before the storm-season rush
Record the legal business name and location, the salesperson and the company receiving your deposit. Ask whether employees or subcontractors install the system and who handles warranty calls. Compare those names with the business you select in the ServiceFax search.
Confirm the authorization applicable to the proposed installation with DBPR or the local authority. Do not assume one credential covers every shutter, structural repair or powered-system connection. Resolve unclear responsibility before the work starts.
Specify the shutter system and every opening
Identify accordion, roll-down, panel, Bahama or colonial systems precisely instead of accepting a generic promise of hurricane protection. List the manufacturer, model, covered openings, mounting details and included hardware. Ask who checks the supporting material and handles repairs before attachment.
Request the applicable product approval and installation documents. Florida Building Code requirements and local review depend on the site and proposed system. Miami-Dade’s published opening checklists illustrate the documents one jurisdiction requests; confirm the requirements for your own property.
Florida DBPR: building codes and product approval guidanceMiami-Dade: window, door and shutter permit documents (local example)
Include deployment, access and maintenance in the proposal
Ask for a demonstration of how the installed system is operated, locked and released. Identify storage and labeling for removable panels, access for difficult openings, and who supplies missing parts. For powered systems, ask about appropriate power-loss operation and who is responsible for associated electrical work.
Have the installer explain manufacturer maintenance instructions and warranty limits. Record training and handover duties. A shutter installation is not a complete household storm plan; follow official emergency instructions when a storm threatens.
Keep promises about delivery and completion in writing
Separate manufacturing lead time, product delivery, installation and inspection milestones. Ask what happens if a storm approaches before completion. An urgent deposit request does not establish that the installer can meet the promised date.
Document substitutions, extra mounting repairs and change approvals. Keep payment confirmations, product information, inspection results and warranty contacts together. Verify any claimed insurance benefit with the insurer rather than assuming a product or report guarantees a discount.
Use available report findings to ask better hiring questions
Start with the legal business name on your proposal. Verify Plus is $19.99 per single report and brings together available business registration, applicable license verification, BBB complaints, summary-level civil case history and a risk summary. Read the matched records, dates and coverage notes alongside the TrustScore. A complaint or filing calls for context; it is not automatically proof of fraud or liability.
Ask about relevant earlier complaints, disputes or licensing gaps while there is time to compare contractors. A review or recommendation alone does not establish the contracting business’s current records. A report does not certify workmanship, code compliance, insurance coverage, financial solvency or future performance. Confirm project documents separately. An unavailable source is not a clean-record certificate, and later records do not establish what was knowable before hiring.
Frequently asked questions
Does ServiceFax cover hurricane shutter contractors statewide?
ServiceFax serves homeowners throughout Florida. Available records vary by business, source and county; statewide service does not mean every source has complete statewide coverage.
Does the report certify that a shutter is hurricane-proof?
No. Review the exact product, installation instructions, local approvals and inspections separately. A business report does not test storm performance.
Can I check an accordion or roll-down shutter installer?
Yes. Search the contracting business and confirm the authorization, scope and responsibilities for the specific system and any associated work.
How do I start a shutter contractor report?
Use the homepage business search with the company name and ZIP code, confirm the match, and choose Verify Plus at $19.99 for a single report.